September 30, 2006

Building a sales organization (Part I)

When building a sales organization finding the right sales person(s) is the single most difficult task for the company. The right sales person can perform magic for a company whereas a misplaced person can severely damage the image and reputation of a company.

After all you are asking for a person that sells for a living to sell themselves to your company.

In my view there are four pieces to a great candidate:

i) has a network within the targetted industry, not just prospects/customers, but also analysts, competitors, related vendors, investors, and so on

ii) understands the market, the technologies involved, and the limitations it imposes, the future challenges politically, and do they have a future vision

iii) has knowledge about different selling techniques, and sales approaches, understand different financial pricing models, and

iv) has the right personality traits (the black magic)

Below a list of traits that I commonly use to identify if someone has the 'black magic'
  • People oriented

  • Risk takers

  • Curious and inquisitive

  • Results oriented

  • Ability to handle objection and rejection

  • Tenacious

  • Resourceful

  • Competitive

  • Problem solver

  • Good listeners
Certainly many hiring managers will sway their decision based to a candidate that has the right 'feel'.
If this is the case I would challenge you (a) to find three candidates with the 'right feel', and (b) honor both with a well prepared detailed interview.

1 comment:

Anonymous said...

I would add one traits to this Jacco. And from our past discussions and interaction it's one you have yourself. What will make the difference between a good and a great sales person is also the capability to bring short term sales while, in parallel, investing time and resources in building for the future. This is needed to build a "coumpound sales growth" (similar to coumpound interests in a bank) model allowing for exponential vs. flat or linear growth. Your first points actually link to this. If you are not long-term focused too why would you build ties with industry analysts, why would you learn the new technologies?